“Done is better than perfect.” – Sheryl Sandberg
Note: I am currently reviewing + updating my previous entries and working on a few new ones.
points of view + what i learned
ux | cx: you are the political hub coming soon
research + pilot studies coming soon
building empathy vs research coming soon
surprise: what they didn't teach you in school coming soon
trends
GenAI Chatbots - A Strategic UX Approach: Driving useful and usable exchanges that meet your business objectives coming soon
artificial intelligence: is it all that?
leadership
reflection: hierarchy + obstacles coming soon
program leadership
leadership: without accountability + ownership coming soon
expanding skills + improving the design pattern consistency + building a team: weekly design committee reviews coming soon
expanding skills: leadership + establishing foundations coming soon
balancing a central practice + project work
inclusiveness, diversity, + collaboration
bias + inclusiveness coming soon
managing bias coming soon
inclusiveness + collaboration coming soon
case studies
research + design
design system: synthesis + improvement for efficiency + effectiveness
agile + user experience coming soon
streamlining design