Education is the most powerful weapon which you can use to change the world. – Nelson Mandela
The User Experience methodology can be an essential part of improving education with its ability to reveal realistic, detailed needs of the teacher, student, parent, and administrators while revealing how to empower them with the right data and tools for more efficient and effective efforts. I have enjoyed my work in this space immensely.
Head of User Experience/UX Competency Manager | Renaissance Learning | 06.2015-04.2016
Brought in to lead the newly established User Experience Practice after the organization converted processes to Agile to improve the integration of UX and improve the skill set and morale of the UX people.
Project Breakdowns coming soon
Leadership | Team Management | User Research | Usability Testing | Project Management | UX Strategy | Agile
Director of Information Architecture | George Washington University | 11.2010 – 08.2011
Responsible for the usability & usefulness of sites; direction for site projects; directed staff and contractors; and established relationships with stakeholders.
Leadership | Strategy | Project Management | Information Architecture | User Research | Usability Testing | Design Thinking | Creative Direction | Systems + Applications | CMS | Mobile | Mentoring | Team Management | Client Management | Interaction Design | Visual Design | Participatory Design
Contract Information Architect | Yale Law School 05.2001 – 07.2001
Worked with Public Relations to address usability and usefulness concerns with the .Com and identify opportunities to harness the use of the site. Conducted stakeholders interviews and facilitated focus groups with students to gather expectations, insights and responses to concerns with the site.
Information Architecture | Visual Design | Group Interviews | Stakeholder Interviews | Heuristic Evaluation | Strategy
Contract Information Architect + Front-End Development | Lamont Doherty Earth Observatory Columbia University 06.1997 – 08.1997
Worked with Alumni Relations to design a reunion microsite and directory including defining the Information Architecture, designing pages, and hard-coding the pag